Privacy Policy

1. Information We Collect

At Oak & Aroma, we collect information that you provide directly to us when placing an order, creating an account, or contacting our support team. This information typically includes your name, email address, phone number, shipping and billing addresses, and payment details.

2. How We Use Your Information

We use the information we collect primarily to process your orders, provide customer support, and communicate with you about your purchases. We may also use your email address to send you promotional offers if you have opted in to receive our newsletter.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Data Sharing and Security

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted affiliates and advertisers. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access.

5. Third-Party Services

We use third-party service providers (such as WooCommerce and secure payment gateways) to help us operate our business. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

You have the right to access, update, or delete the personal information we have on you. If you wish to exercise these rights or have any questions about how we handle your data, please contact us.

If you have any questions about our Privacy Policy, please contact us at our contact page.